Booking Systems

Online Booking Management Systems

We develop all of our booking systems alongside clients so that they are tailored for industry-based scenarios. We developed a new modular online booking system after working with a bespoke cottage holiday let company, for example. All of our systems are flexible and easily modified to suit clients' specific requirements.
Hotel, Guest House and Bed and Breakfast Online Booking System.

Waterside Designs have developed a highly efficient online booking and reservation system with the hotel industry in mind. The system allows prospective guests to check room availability and then reserve a room. For more practical and efficient use in the hotel environment we can also link the system to fax machines and email systems enabling both physical and digital records to be produced in an instant. This not only helps you as a hotelier but more importantly, also ensures that there is no gap between a customer making a reservation and confirmation of the booking. In today’s world people are too busy to wait around for confirmation of availability  and, in the meantime, are likely to look elsewhere! Therefore, it is important to make online booking as least time-consuming as possible to insure the minimum gap between inquiry and payment.

The main benefits of the online booking system are:

  • Simple customer operation
  • Simple staff maintenance
  • Simple integration into existing systems
  • Reliability
  • Developed from the ground up, the core system now offers:
  • Requirement analysis
  • Availability information
  • Alternative offer selection
  • Booking fulfillment
  • Up-sell capability
  • Subscription opportunity
  • Booking confirmation
  • Payment processing
  • Advanced notification
  • Report generation

All accessible through a simple-to-use maintenance interface
The core online booking system is then given a customer interface to suit the application being delivered:


  • Hotel booking
  • Restaurant booking
  • Event booking
  • Seat booking
  • Exhibitor booking
  • Delegate booking

We provide full hosting and maintenance of your online booking system, which is simple to use, manage and embed into your website.
Our booking system is used by the Bridport Arms Hotel – – to enable customer reservation and payment for rooms, meals and assorted extra services. We have also designed sites for a number of Surrey hotels with online booking facilities, including,,, and

If you are interested in discussing online booking systems for your business, please contact us on 01227 200 708


Our News